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This Week's Blog Topic

Training

Is it really a Training Issue?

When it comes to identifying the root cause of a nonconformance, invariably, training will always be evaluated as a potential cause of the event.  While I completely agree that training must always be evaluated as a potential root cause, I must caution the investigator to go further.

Going further means not to accept at face value that training is the culprit in every nonconformance event.  It means challenging the notion that “training” or “training effectiveness” played a role in the identified nonconformance.  It also means having an established guideline / process for measuring training effectiveness within your organization.

For more insight into this topic, please visit:  http://investigations101.blogspot.com/